Windows Firmware Update

  1. Windows Firmware Update Tool
Update

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

Windows 10 offers you the choice of when and how to get the latest updates to keep your device running smoothly and securely. To manage your options and see available updates, select Check for Windows updates. Or select the Start button, and then go to Settings Update & Security Windows Update.

I suggest you to follow the steps below and check if it helps.

Run Hardware and device troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

  1. Press Windows key +X, select Control panel.

  2. Change the view by option on the top right to Large icons.

  3. Click on troubleshooting and click on the view all option on the left panel.

  4. Run the Hardware and devices troubleshooter.

And also try to update CD/DVD writer drivers from the manufacturer web site and check if it helps.

Refer the link below and check if it helps.

How to: Install and Update drivers in Windows 10

Windows Firmware Update Tool

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.